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Our Mission

Our Mission

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Quality Policy

Office Warehouse provides a range of services, including the supply of quality commercial office furniture and complete project fit-out services, warehouse racking and storage solutions. Our mission is to continuously look forward and seek better ways to deliver the solutions our customers need, in a professional and consistent manner. A key method to achieve this mission is by implementing and abiding by a Quality Management System (based on ISO9001).

This system ensures effective guidelines are consistently applied in all aspects of the workplace, providing records of our actions related to quality management and using data to improve practices. As part of our improvement process, we have and will allocate time and resources to develop the highest quality service to our customers. All employees are asked to share this commitment and are expected to maintain their part of the Quality Management System.


 
Quality Objectives:

(Our Values)

We stand when our customers are well seated:
Office Warehouse is dedicated to ensuring our customers are receiving the highest quality office furniture and products from a wide range of suppliers/sources.
 
We set a benchmark for quality and service:
Office Warehouse is committed to ensuring our systems are to the highest quality, from enquiry through to installation. We will apply a number of quality checks throughout the process to help us to continually improve our quality management system.
 
Racking and Storage are our top shelf solutions:
Office Warehouse provides a wide range of warehousing solutions that cater to a diverse array of needs. We will provide the highest quality storage solutions including experienced installation services.
 
Our innovation is matched with dedication:
Office Warehouse likes to think creatively to find the right solution for our customers. We are continually looking for new and innovative options, while understanding the quality and reliability of our nationally recognised suppliers.
 
We know our customers love consistency:
Office Warehouse understands that customers are our highest priority. We aim to ensure that our customers can always expect the same high level of service each time they come to us. We take the time to understand people’s needs, and strive to make every experience with Office Warehouse a productive, positive one. We will follow through with the commitments that we give, and aim to actively listen and effectively communicate with our customers.
 
We aspire to service excellence:
Office Warehouse takes measures to communicate with our customers, and continually improve our services.
               
We listen well and act wisely:
Office Warehouse is a round-table workplace. We systematically listen to each other and communicate effectively. We implement improvements continually and understand that by being an effective team, we can improve every day.

 

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